Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to share how a crypto casino actually treated you? We'd like to hear from it. This page covers the ways to reach the Crypto Casnios team, what we can and can't help with, and where to go if your question is really about a specific casino account rather than our content.

How to reach Crypto Casnios

The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busier periods. Please include enough detail for us to act on your message — for example, which casino review you're referring to, or what specifically seemed inaccurate or outdated.

What we can help with

• Corrections or updates to information on any casino listed on the site, including bonus terms, licensing details, or supported cryptocurrencies
• Feedback on your own experience with a site we've reviewed, whether that's about payout speed, verification requirements, or customer support
• General questions about how we research and rank crypto casinos for US players
• Suggestions for topics or sites you'd like to see covered
• Reports of broken links, outdated offers, or anything else that isn't working as it should

What we can't help with

We're an independent review and comparison site — we don't operate any of the casinos featured here, and we can't access your casino account, process a withdrawal, verify your identity, or resolve a dispute over a bonus or a bet. Those matters need to go directly to the casino's own customer support team, since only they hold your account details and transaction history.

We also can't provide financial, tax, or legal advice. If you have questions about how gambling winnings or crypto transactions are taxed, or whether playing at an offshore crypto casino is permitted where you live, please speak with a qualified professional. Gambling laws vary by state, and it's your responsibility to check your own state's rules before playing anywhere.

Before you write in about a specific casino

If your message is about a dispute — a delayed withdrawal, a bonus that didn't credit, or a verification issue — it will move faster if you contact the casino's support team first, since they're the only ones who can look into your account. If you're contacting us to flag a pattern of complaints or a trust concern about a site we've reviewed, that's useful information for us and helps keep our coverage honest.

For general reading on how crypto casinos handle verification and anonymity, our Responsible Gambling page also outlines the player protection tools available and how offshore sites can differ from state-regulated ones in this regard.

A note on our reviews and rankings

Our rankings of sites like BetPanda, CoinPoker Casino, and the other operators covered on this site are based on independent research into coin support, game variety, licensing, and payout practices — not on payments from the casinos themselves, though we may earn a commission when readers sign up through our links. That commercial relationship never decides where a site ranks. If you believe something in a review is inaccurate, that's exactly the kind of feedback we want to receive.

Responsible gambling and support resources

If you or someone you know is struggling with gambling, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos are licensed outside the US, typically in jurisdictions like Curaçao, and may not offer the same self-exclusion tools or player protections as state-regulated operators — our Responsible Gambling page has more detail on what to look for and how to set your own limits.

All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state law. Please review our Terms and Conditions for the full terms governing use of this site, or visit our About Us page to learn more about who we are and how we review crypto casinos.